Approved Centre Support

Accreditations and Quality Assurance

• What is an Approved Centre Centralised Recording System? Approved Centre (ACF)
• What qualifies as Guided Learning Hours (GLH)?
• Can we conduct tests out of hours? - Approved Centre (ACF)
• How do I deal with a learner who has logged into the wrong profile? - Approved Centre (ACF)
• Can Approved Centre Staff take BCS exams? (ACF)
• What do I need to do before my audit? - Approved Centre (ACF)

See all 16 articles

ACF - Approved Centre Forum support

• How to run a report for candidates and their overall grades? (ACF)
• What do I do if I have a test interruption at an Approved Centre (ACF)?
• How soon can a Learner re-take a failed assessment? - Approved Centre (ACF)
• What are Approved Centres and Satellite Sites? - Approved Centre (ACF)
• How do I add/remove registered members of Centre staff? Approved Centre (ACF)
• Information For Training Providers On The Digital Skills award - 601/3447/1

See all 15 articles

ATLAS Cloud support

• How do I download/import candidates into ATLAS Cloud?
• How do I assign an assignment in ATLAS Cloud?
• How do I allocate credits in ATLAS Cloud?
• How do I setup an invigilator key in ATLAS Cloud?
• How do I reset a candidate’s password in ATLAS Cloud?

Gemini/Mosaic/BQS Support

• Gemini/Mosiac Student Guide

ITQ product information

• Information for training providers on ITQ The flexible qualification

e-Safety product information

• What package should I order?
• What is e-safety?
• Who is e-Safety suitable for?
• Is there funding available for e-safety?
• What is the pass mark for e-Safety?