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Why can’t I print some of my e-certificates?

E-certificates are only available for examinations that have taken place since the e-professional results portal was introduced. E-certificates have not been added to the protal retrospectively for pre-e-professional examinations.

If you have misplaced your paper certificate for any qualifications taken prior to the introduction of e-professional, you can order a replacement for a small fee. Please contact us on livechat, or call the Customer Service team on +44 (0) 1793 417655 to place your order.

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